Privacy Policy
Last updated: June 24, 2026
This Privacy Policy explains how Midwest Compliance Solutions LLC, doing business as MCS Backflow ("MCS Backflow," "we," "us," or "our"), collects, uses, and protects information when you visit mcsbackflow.com, submit a request, or communicate with us by phone, email, or text message.
Information We Collect
We collect information you voluntarily provide when you request service, ask for a quote, or opt in to text updates, including:
- Your name and the business or property you represent
- Contact details such as mobile phone number, email address, and service address
- Details about your backflow devices, compliance deadlines, and scheduling preferences
We also automatically collect limited technical data (such as IP address, browser type, and pages visited) through standard web analytics to operate and improve the site.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes and scheduling
- Perform and document backflow testing and cross-connection survey services
- Send appointment confirmations, reminders, test-due notices, and other service-related communications
- File compliance results with BSI Online and the relevant water purveyor on your behalf
- Maintain records and meet legal, regulatory, and compliance obligations
SMS / Text Messaging
If you provide your mobile number and opt in, MCS Backflow may send you recurring informational and transactional text messages, including appointment reminders, scheduling, and compliance notices. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for help. Consent to receive text messages is not a condition of purchasing any service.
Your mobile information is never sold. No mobile information or SMS opt-in consent will be shared with, sold, or rented to third parties or affiliates for their marketing or promotional purposes. Phone numbers collected for SMS consent are used solely to deliver the messages described above.
We may share limited information with trusted service providers strictly to deliver these messages (for example, our messaging platform and telecommunications carriers). These providers are not permitted to use your information for their own marketing.
How We Share Information
We do not sell your personal information. We share information only as needed to: (1) deliver the services you request, including filing results with BSI Online and your water purveyor; (2) work with service providers who support our operations under confidentiality obligations; or (3) comply with applicable law, regulation, or legal process.
Data Retention & Security
We retain your information for as long as needed to provide services, maintain compliance records, and meet legal obligations. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.
Your Choices
You may opt out of text messages at any time by replying STOP. You may request that we update or delete your information, or ask questions about how it is used, by contacting us at the details below. Standard email and phone communications about active service requests may continue as needed to fulfill your request.
Children's Privacy
Our services are intended for businesses and property owners. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact Us
Midwest Compliance Solutions LLC (dba MCS Backflow)
6109 Thor Ave, Davenport, IA 52807
Phone: (563) 200-7805
Email: tyler@mcsbackflow.com